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Leadership Skills Workshop

Crestcom offers a complimentary Leadership Skills Workshop. Our facilitator will help you discover valuable insights and practical management tools that you can apply immediately to improve employee engagement and productivity.

Learning Take-Aways:


  1. Learn and apply 10 core skills over time

  2. Share experiences and solutions with peers

  3. Track action plans and results through our proprietary online portal

Date & Time:

  • 9 am - 11:30 am | 12 Jan 2022 (Hoang Ngoc Bich - Vietnamese facilitator)

  • 2 pm - 4:30 pm | 13 Jan 2022 (Brian McCarthy - English facilitator)

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  1. Self-assess your level of competence in each area and define the two competencies that you would most like to improve

  2. Share experiences and solutions with peers

  3. Set Personal Action Plans for achieving personal, revenue-producing, and cost-saving goals


  • ​C-levels of multinational & big companies in Vietnam

  • Entrepreneurs and senior executives


  • Discussion: “Our Greatest Management Challenges.”

  • Self-Assessment: “Ten Core Competencies” - Greatest strength, personal and professional growth opportunities.

  • Nido Qubein – The Leaders Mindset. The financial benefit we will achieve by identifying the attitude and kind of person that we would like a staff member to be or become.

  • Dr. Terry Paulson – The Six Steps to Effective Mentoring. How will our business improve as our people improve? Estimate how these future improvements will financially impact our organization - in revenue or cost savings.

  • Andy Bounds – Delver Results the First Time. How you might enhance communications using the concept of AFTERs. How might this impact the outcome. 

  • The One-Third Plus One Rule. The time and money we will save by using the One-Third Plus One Rule for problem solving and group consensus.



Dr. Nido Qubein


Lebanese born, Dr. Nido Qubein was named Toastmasters International’s Top Business & Commerce Speaker. He has authored over two-dozen books, including How to be a Great Communicator. In business, he has applied his innovative ideas as the chairman of three companies, and is president of a major university.

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Dr. Terry Paulson


A Ph.D. psychologist, Dr. Terry Paulson's wit and down-to-earth style earned him induction into the CPAE Speakers Hall of Fame. He is the author of six books, including Paulson on Change and They Shoot Managers Don't They?

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Andy Bounds


Awarded the title "Britain's Sales Trainer of the Year," one global pharmaceutical executive described Andy Bounds as a "a genius, whose advice can't be ignored." His book The Jelly Effect: How to Make Your Communication Stick was Britain's best-selling new business book.


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Hoang Ngoc Bich


President of Global Leaders – Crestcom Vietnam cum an international lead facilitator for Crestcom International. As a certified facilitator of an unique international leadership program – Bich has worked with hundreds of executives from multinational companies, local companies, NGOs and state-owned enterprises, including ABB, Glaxo Smith Kline, Mead Johnson, Plan International, Zamil Steel, etc. In addition, she is Chairwoman of the Autism Network of Vietnam and is one of more than 2,000 leaders of Eisenhower Fellowship worldwide. She is featured in the book "Ba Trieu's 21st Century Daughters". She is one of the 50 most influential Vietnamese women in 2017 as Forbes Vietnam announced.

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Brian McCarthy


An international trainer, facilitator and business lecturer. He has worked in Ireland, Spain & Vietnam. He was a business trainer at Training Express Group & Baxter Business School (Spain). He worked as Independent Marketing Representative at Corporate Payroll Solutions CPS, Call Centre Manager / Personal Loan Client Liaison at Bright Finance Ltd & Sales Manager at Anglo-Hibernian Real Estate Ltd. He is a certified facilitator of Crestcom Vietnam. In addition, he has been a member of Irish Institute of Bankers since 2012. The clients that he trained: DeepC, SeABank, Bollore Logistics, Movenpick Hotel Hanoi, Lotte Hotel Hanoi, Intel Products Vietnam, Linea Aqua Vietnam, Boehringer Ingelheim, SSI, Alantic Education...


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